Support

We're here to help.

For support, privacy requests, or feedback, email info@scene-trace.com.

When contacting support: include your device model, iOS version, and a short description of what happened. Do not send capture files unless support asks you to do so.

Device requirement

Scene-Trace V1 requires a supported iPhone or iPad with LiDAR scene-depth and scene-mesh capabilities.

Privacy

Scene-Trace is local-first. Review the Scene-Trace Privacy Policy for details about capture data, exports, and deletion.